VCAS Leadership Team

Jackie Rose began her animal welfare career in 2007 and has been fortunate to hold several senior executive leadership positions in both non-profit and municipal animal welfare agencies across the country since that time. After having served as the Vice-President for the largest non-profit behavioral healthcare agency in South Florida (an agency she was with for over 19 years), owning a private consulting firm specializing in non-profit board development and organizational capacity building, and having a small law practice, Jackie found a way to combine her executive leadership experience with her passion for animals. Her cross-county journey (fostered by the support of her husband) has provided her the opportunity to be the Executive Director for the Addison County Humane Society in Middlebury Vermont, the Executive Director for the Dutchess County SPCA in Hyde Park New York, the Director of Animal Services for Multnomah County in Portland Oregon and currently serves as the Director of Ventura County Animal Services (VCAS).

Jackie approaches the animal welfare field through the lens of social services and is committed to improving the lives of animal and people.  She holds a bachelor’s degree in Psychology, a master’s degree in Counseling Psychology, a post-graduate certification in Humane Resource Management, a Juris Doctorate in Law, and is a Certified Animal Welfare Administrator (CAWA).  Additionally, Jackie is a licensed attorney, a member of the Florida Bar, and is certified in Florida as a Certified Addictions Professional (CAP) and a Certified Criminal Justice Addictions Professional (CCJAP).

Jackie’s philosophy is that animal welfare is simply another branch of the social service fabric of a community.  “While our primary clients may have fur and a tail, they are all connected to people.  Our services touch the lives of people and their pets.”

Jackie is originally from South Florida and has now lived in all four corners of the US.  When not at work, Jackie can be found enjoying the outdoors, playing guitar, volunteering at a horse sanctuary,  or spending time with family and friends.  Jackie and her husband currently have two dogs and three cats.

Donna Gillesby
Deputy Director
(805) 383-4788

Donna began her career with VCAS in 1992 as a temporary help kennel attendant. In 1994 she was hired as an Animal Control Officer and, over the years, has held the positions of ACOI, ACOII, Statistics Officer, Supervising Animal Control Officer and achieved the position as Deputy Director in 2009.  Donna has a passion and drive for our Ventura County shelters to be the best they can be. She completed the national No-Kill Management course in early 2014 but began making steps toward becoming No-Kill back in 2012.

Donna has two successful adult children, Tara and Randy, three cats named Baby, Ruufie and Ferrah.

Sandra Ropes

Sandra Ropes
Assistant to Director and Deputy Director
(805) 388-4358

Sandra joined Ventura County Animal Services in 2013 as an Office Assistant. In June of 2015 she moved to the administration office. She and her daughter are passionate about rescuing animals in need. “Adopt Don’t Shop” is their motto!  All of their pets have come from shelters. She has two big German Shepherds at home named Boris & Natasha and two Siamese cats named Makua & Makena.

Phil Rarick

Phil Rarick
Administrative Services Director
(805) 388-4494

Phil joined Ventura County Animal Services in 2018 as the Fiscal and Administrative Services Manager and was promoted to Administrative Services Director in 2020. He serves VCAS by overseeing the Fiscal, Payroll, Facilities Maintenance, Administrative and Human Resource functions for Animal Services.  Working at VCAS is a perfect fit for Phil, as it allows him to help animals in need and the passionate staff and constituents of Ventura County who also love animals. Prior to his role with VCAS, Phil was the Chief Operating Officer for a public relations and marketing firm and has held a variety of other positions with Fortune 500 companies and startups.

Phil and his wife have two young sons named Jack and Finn and one rambunctious French Bulldog named Monkey. Outside of work, Phil can be found enjoying the outdoors, cooking, grilling or exploring the mountains.

Dr. Heather Skogerson
Managing Veterinarian
(805) 388-4270

Dr. Heather received her undergraduate degree from the  University of Nevada Reno. I received my Doctor of Veterinary Medicine degree at Colorado State University. While Ballard was always her home town, she grew up traveling across the United States and two countries with her family. She started her career in veterinary medicine as a large animal intern at a surgical referral facility in Reno. She switched to small animal medicine when her son came along. She then practiced small animal medicine in Carson City, Nevada for eight years before moving back to her home town of Ballard, CA. She is on the Board of Directors for the Animal Rescue Team, a wildlife rescue and rehabilitation facility in Solvang, CA.

Dr. Heather came to VCAS in November of 2012. Shelter Medicine was new to her so she spent every free moment reading everything she could so that she could do the best for the animals under her care. Shelter medicine now has become a burning passion for her. She still spends time learning every day on new and improved information for the care and medicine of shelter animals. She has taken numerous courses through the University of Florida regarding Veterinary Forensic Science to assist law enforcement officers with animal cruelty investigations.

In her free time, she enjoys outdoor activities; stand up paddling, hiking, and biking to Spudnuts with her son. She enjoys traveling to Baja to relax on the beach and the occasional motorcycle adventure.

Dr. Eline Britz
(805) 388-4479

Dr. Britz is a 2010 graduate of the University of California, Davis, and joined Ventura County Animal Services (VCAS) in January 2019. She was born and raised in South Africa, and moved to the United States for college. At VCAS, Dr. Britz is primarily responsible for the medical and surgical care of all sheltered animals. In addition, she performs cruelty investigations, community outreach services and mentors intern veterinarians and students. Leading up to her work at VCAS, Dr. Britz has had broad experience working with multiple species in various settings. She has a special interest in epidemiology, infectious disease, zoonoses and community outreach.

She is passionate about improving access to veterinary care for all families in Ventura County, and beyond. In her free time, Dr. Britz spends as much time as possible in the ocean: swimming, surfing, diving, and paddling.  In addition, she enjoys spending time with her family, friends and her pets.

Bryan Bray
Field Services Manager
(805) 383-4717

Bryan joined our team in 2005 as an Animal Control Officer I working in the kennels. He is a lifelong Ventura County resident. Over the years he has serviced our department in several capacities. Some of his duties include: investigating nuisance complaints, assisting in staff training, and acting as the department Safety Officer. For many years he has been the department’s Emergency Volunteer Response Team coordinator and is currently on the Cal Animals Disaster Committee. He coordinates emergency response with partnering agencies, volunteers, and has coordinated animal evacuations throughout the years.

Bryan is currently the Field Services Manager and has oversight of services performed in the eight (8) contract cities. In addition, he oversees the Administrative Citation program with contracted cities, and coordinates the county’s Animal Licensing programs.

Kimberly Flavin

Kimberly Flavin
Animal Care Manager
(805) 388-4360

Kimberly has always had a love for learning and a passion for animal behavior and enrichment. She received a bachelor’s degree in Ecology and Evolutionary Biology from the University of California, Santa Barbara. She began her career in animal welfare at a small rescue in Santa Barbara in 2009 and has advocated for changes to improve the quality of life for shelter animals ever since! She joined VCAS in 2012 and built our Canine Behavior and Enrichment Program from the ground up! Kimberly is currently our Volunteer Programs Manager, ensuring our volunteer program is accessible, meaningful, and rewarding. She oversees our Foster, Behavior, Enrichment, and Rescue Programs. She is grateful for the ability to run daily playgroups, lead training sessions, and develop innovative, volunteer-led enrichment activities to keep our shelter animals healthy and happy.

In her free time, she enjoys hiking, backpacking, fishing, and gardening. She loves to take road trips in pursuit of her favorite outdoor activities with her dog, Muddy, and her cat, Sadie. If she doesn’t have an adventure planned, she fosters shelter dogs to give them a break from the shelter.

Carla Faulkner

Carla Faulkner
Client Services Manager

Carla has always had a deep love for animals. She was that kid bringing home baby birds to take care of, stray dogs and cats to keep as pets, and had bunnies, hamsters, mice and aquarium fish. Her passion led her to pursue a career in Veterinary Technology at Los Angeles Pierce College and become a practicing Registered Veterinary Technician. She joined Ventura County Animal Services in 2011 with a high level of experience in general medicine and dentistry. She worked for many years in the Veterinary Office to nurse, nurture and recover the many animals in need that come to the Shelter. A passionate cat advocate, she noticed that the high numbers of cats that the Shelter receives needed extra attention to create positive outcomes. She became involved in assisting pathways for cats to leave the Shelter and volunteered to become the Shelter liaison to the Community Cats Coalition. She hopes to see Ventura County advance a successful Trap-Neuter-Release program to secure population control of tame and feral free roaming cats. This would alleviate the strain on Shelter resources by reducing the number of cat and kitten intakes. Her participation in Shelter processes and pathways led her to seek and acquire the position of Shelter Manager, where she can devote her focus to promoting positive pathways for all the animals that enter the Shelter. She also serves to integrate community outreach efforts of the Rescue Coordinator, Volunteer Coordinator, Foster Coordinator, Pet Retention Coordinator and Behaviorist to provide the best care for the animals the Shelter serves.

Carla has lived in Ventura County most of her life and currently with her family and dogs. She likes to garden in her backyard, at least as much as her dogs will let her. She likes to travel, go camping and goes hiking or on bike rides on the weekend. She enjoys cooking and is a true foodie-she loves ALL good food! She can quite often be found reading a variety of subjects, usually multiple books at the same time. Her guilty pleasure is anything Sci-Fi/Fantasy!

Randy Friedman
Marketing Manager
(805) 388-4252

Randy joined VCAS in 2012 as a volunteer and became the shelter’s first Marketing Manager shortly thereafter. Randy’s long career in science, education, technology and digital media made him an excellent candidate to create a strong Marketing Department for an organization that was transitioning to no-kill.

Keeping positive, both in-person and online, is very important to him. He knows that you attract more bees (or followers) with honey rather than vinegar. In addition to his official role, Randy supervises business interns from two local universities, helps organize staff BBQs and staff bonding activities. He has lived in a variety of locations such as Israel, Washington D.C., and in the picturesque mountains of San Jacinto where he was the Master Teacher at an outdoor space and science facility. After a long day of feeding the Social Media machine, broadcasting live on Facebook and creating fundraising campaigns, Randy enjoys spending time with Josie, his Jack Russell mix who he adopted from VCAS in 2017. He looks forward to the day when his job will no longer be needed and every healthy, adoptable animal has found their forever home.

Alina Hoffman
Senior Field Officer
(805) 388-4397

Alina joined Ventura County Animal Services in 2015 as a Senior Field Animal Control Officer. Since her career began in 2001, she has worked as a kennel officer, field officer and a humane officer. She has been passionate about animals her whole life and has found working with animals and the public to be a challenging yet rewarding career.

She is kept busy with helping the public file nuisance complaints and scheduling hearings. She is a safety officer who also runs the monthly low-cost vaccine clinics and assists with overseeing field operations including E.V.R.T (Emergency Volunteer Rescue Team). Alina has attended numerous seminars, workshops and education courses centered around animal welfare, emergency preparedness and humane education.

Life is hard, and she loves helping people where and when she can. Being humble and having empathy goes a long way in our industry.

Monica Rodriguez
Senior Accounting Technician
(805) 388-4326

Monica Rodriguez joined VCAS in 2014 as a Fiscal Assistant on a part-time basis, splitting her time between Public Health and Animal Services. In 2015 she joined the team full time and since then has become a supervisor in her department. Throughout her career she has worked in various industries but has found it most rewarding to play a small part in the welfare of the animals in Ventura County. Although working in the accounting department does not give her daily contact with the animals, she will, from time to time, share her office with a dog or cat who needs a break from their kennel. She especially likes the kitties that are shy or a bit “spicy” and need a place to decompress and relax.

On her off time, Monica enjoys spending her free time going to concerts, playing with her nephew Javier, and binge watching her favorite shows.

Jennifer Thaler
Supervising Animal Control Officer
(805) 388-4329

Jennifer began working for Animal Services in October of 2000. She began as an ACO II Kennel Officer. She has held a variety of positions from Field Officer, to Assistant Vet Tech, to Statistics Officer, and ACO III. Some of her accomplishments include creating the original foster program, kitty cottage and the offsite cat program. Jennifer has always had a strong passion for animals.

Jennifer decided to pursue a career working with animals and finding a way to enrich their lives and find them loving homes. Jennifer’s specialty is cat behavior and working with difficult cats and kittens. She has earned the nick name the “cat whisperer”.

In her spare time Jennifer enjoys riding horses, spending time with her fur babies and her husband.


The VCAS.US website has been translated by Google Translate. Reasonable efforts have been made to provide an accurate translation, however, no automated translation is perfect nor is it intended to replace human translators. Translations are provided as a service to users of the VCAS.US website, and are provided “as is.” No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, or correctness of any translations made from English into any other language. Some content (such as images, videos, Flash, etc.) may not be accurately translated due to the limitations of the translation software.

The official text is the English version of the website. Any discrepancies or differences created in the translation are not binding and have no legal effect for compliance or enforcement purposes. If any questions arise related to the accuracy of the information contained in the translated website, please refer to the English version of the website which is the official version. Ventura County Animal Services employs bilingual staff who are able to provide assistance.  Please call (805) 388-4341 or email

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